Wholesale & Bulk Orders
1. What is wholesale ordering? Wholesale ordering allows businesses to purchase products in large quantities at a discounted rate. These products are typically resold to consumers under your brand or used for your own business needs.
2. How do I place a wholesale order? To place a wholesale order, please complete our wholesale order form. Provide all required details about your business, the products you’re interested in, and the quantities you need.
3. What information do I need to provide for wholesale orders? You will need to provide:
- Company Name
- Contact Person (Name and Title)
- Business Address
- Email Address and Phone Number
- Tax ID Number or Business License
- Products and quantities desired
- Shipping and payment preferences
4. Are there minimum order quantities (MOQs) for wholesale? Yes, we have minimum order quantities for wholesale purchases. The MOQ varies by product.
5. What are your payment terms? Payment in full is required to start production. Most major debit and credit cards are accepted, and Paypal.Full payment terms will be detailed in your invoice.
6. Can I receive a sample before placing a large order? Yes, please email wholesale@aimeetrouvaille.com to request a sample and provide details about your intended wholesale order.
7. What is your shipping policy for wholesale orders? Shipping costs are calculated based on the weight, size, and destination of your order. Various shipping options are available and are based on your shipping address. Shipping costs will be detailed in your invoice. Please specify your preferred shipping method when placing your order.
8. Do you offer international shipping? No, not at this time.
9. What is your return and exchange policy for wholesale orders? Due to the nature of wholesale orders, returns or exchanges are not accepted unless the products are defective or damaged upon receipt. Please inspect your order immediately and report any issues within 14 days of delivery.
10. How can I contact you with questions about wholesale orders? For any questions regarding wholesale orders, please send an email to wholesale@aimeetrouvaille.com. To fill out a Wholesale Request Form, click here.